Introducing Your Expert Guides

Trish Hayes

Managing Spa Director

Trish brings more than 30 years of diverse experience within the luxury resort and spa management industry. Beginning her journey in 1992 in Ireland, she explored various roles throughout the years and moved to different hotels before realizing her love for spas in the beautiful Sonoran Desert.

In 2010, she became the Operations Manager for Well & Being Spa at the Fairmont Scottsdale Princess before deciding to give the hotel side another chance as she transitioned to Director of Hotel Operations MGM Resorts International in Las Vegas for a few years.

Yearning for the chance to go back to spa life, she made the switch back in Nevada before making her way back to Arizona. It is with great pleasure to have Trish join us once again as the Director of Well & Being Spa here at the Fairmont Scottsdale Princess.

Justin Vanderpoel

Spa Director

Justin began his career working for a residential interior design practice dedicated to creating memorable design solutions for clients. He simultaneously worked as a real estate agent during this time. Originally from Michigan, Justin moved to Arizona in 2014. He continued to sell real estate across the Valley until he followed an ambition to expand his knowledge in the health and wellness industry.

Justin began his journey of leading an organic juice bar specializing in health foods, juices, and elixirs. Later, his career path transitioned to managing multiple Pure Barre studios across the Phoenix metropolitan region, building the boutique fitness studios' clientele and managing memberships, marketing, and daily operations.

He recently joined the Fairmont Scottsdale Princess Well & Being team in March 2020 as the Assistant Spa Director where he oversees the Well & Being Spa and Salon operations. He brings with him years of fitness and wellness experience and a passion for improving our guests' experience to promote living longer and healthier lives.

Angela Lauro

Assistant Spa Director

Angela began her career at Fairmont 9 years ago, driven by her passion for guest experience, which was ignited by memories she has from visiting the Fairmont every summer with her family.

Angela initially joined the hotel as a spa retail associate, where her dedication and talent quickly propelled her into leadership roles. She excelled in various areas of the spa, demonstrating her commitment to enhancing the guest experience and her ability to manage multiple aspects of spa operations.

She got promoted to Assistant Spa Director in November 2023. In this role, she oversees guest experience, ensuring that each guest receives exceptional service. Angela's comprehensive approach includes managing spa operations, staff training, and guest services, all while integrating the extensive knowledge gained from the various spa roles she has held.

Betty Zapata

Groups Business Manager

After working as a Catering Service Manager at the Omni Scottsdale Resort at Montelucia, Betty rejoined the Fairmont family. She began her hospitality career here at the Fairmont Scottsdale Princess more than 15 years ago and then her journey led her to the Fairmont Grand del Mar in San Diego. Betty brings her knowledge from previous roles in catering and conferences services, as well as spa and wellness spaces.

Debbie Puskar

Lead Fitness Specialist

With more than 20 years in the fitness field, Debbie has continued to find fresh new ways to challenge her clients, ranging from SurfSET Fitness to TRX Suspension training. In addition to teaching strength training classes, she is aqua certified, a certified Personal Trainer (ISSA), and teaches Reebok cycling and Zumba. On land, in the water, or on a bike, she'll give you a workout to remember.